We are available to answer all your questions. Call us for a free consultation.

The Airline requires that you work with a Pet Transporter as they do not always have the up-to-date information for every foreign country. Also they don’t have the time to spend with each customer – explaining every detail of requirement. Many foreign countries, have specific regulations, we strongly recommend using a pet relocation service as any errors can seriously affect your pets time in quarantine. Furthermore, airlines require the client to come through a pet relocation agency who will handle the export customs clearance at the airport.

Some Countries require blood work 03 or 06 months ahead of travel date. Contact a Professional Pet Transporter like Pet Express for the requirements of the country where your pet will be traveling. We are happy to give you the information required...free of charge.

No. A Pet Relocation Agent will charge you a reasonable professional handling fee. We do so much more than just the booking. We are available to answer all your questions and assist you through every step. Furthermore, you must go through a registered freight forwarder (i.e. Pet Express) in order to get the Export/Import Customs clearance done.

Yes. Relocating your pet by air is safer. This is the usual way to transport live animals. Furthermore, there is a temperature, ventilation, and pressure controlled designated area for live animal transportation in the cargo hold of an aircraft. Furthermore, we will use only wide-body aircrafts for transporting pets.

Your pet will travel in a pressurized, heated and well ventilated areas within the cargo hold of the aircraft, located just below the passenger compartments. Tie-down straps secure the travel container to the decking of the cargo compartments. Furthermore, only wide body aircrafts will be used for pet transportation.

We will use IATA certified plastic or wooden travel crates for transporting pets. IATA and airline regulations require that your pet be able to stand erect, turn comfortably and lie down with ease in the travel crate.

Yes. We supply IATA certified and airline certified plastic and wooden travel crates for our clients. The wooden crates are customized based on the pet's measurements.

Yes, if the provided object is flat in nature and does not obstruct ventilation holes. We have found that including an item of clothing that contains familiar family scents can considerably reduce a pet's apprehensions and anxieties.

Familiarize your pet with the travel crate he /she will be traveling in a few days in advance of your trip. You must also reduce the amount of food you give your pet prior to the actual flight to avoid any potential gastrointestinal distress and help keep the travel crate free from waste. The primary concern during flight is adequate water intake to maintain proper hydration. As a standard rule suggested by the airlines and most vets, we will need to stop giving food around 05-6 hours before the flight departure and get the pet to do a nature's call before the flight departure. Pet will be comfortable when traveling with an empty stomach in order to avoid travel sickness and thus vomiting. However there will be a water bowl which needs to be affixed to the travel crate so the pet has a continuous supply of water (pet is hydrated at all times).​

With the emergence and prevalence of animal care lounges, animal hotels, and animal transit facilities at the world's major international airports, the pet who requires a transfer during its global journey is cared for between flights by dedicated airline animal care professionals who understand the needs of the traveling and relocating family pet. The scheduled stops are for the comfort of the pet, allowing adequate food & water intake.

No! Veterinary authorities worldwide recommend against giving pets these kinds of drugs prior to air travel to avoid any adverse reactions than can occur during flight. Adverse reactions can have lasting ill effects on an animal.

Given pre-flight conditioning to the travel crates, reduced food intake, and understanding of the conditions of flight, the stress upon the pet is minimal, & usually involve no post-flight effects. The captain of the aircraft flying your pet is given a manifest of what is aboard the aircraft during flight. The temperature of the bulk bin is controlled by the captain and the flight crew, assuring safe transport of your family pet.

Airlines will impose embargoes and suspensions for the acceptance of pets owing to temperatures at origin or destination below an acceptable temperature; as well as above certain temperatures. These weather and temperature embargoes are for the welfare of the pet and the animals accepted by the air carriers; and are not designed for passenger convenience.

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